Our journey to discover the people behind A.D. Tubi Inossidabili continues with a new edition of “One Minute With…”.

Today we meet Besmir Mehmetaj, Warehouse Shift Supervisor, who has been part of the company since 2015. Having joined at just 22 years old as an apprentice, Besmir has built his professional career within the warehouse, gradually taking on greater responsibilities and growing into a team coordination role.

With him, we talk about organisation, safety and handling unexpected challenges, but above all, the importance of teamwork, mutual trust and the ability to tackle everyday challenges together.

How long have you been working at A.D. Tubi Inossidabili, and how did your professional journey begin?

I joined A.D. Tubi Inossidabili in 2015, when I was 22 years old, as an apprentice. Initially, I was supposed to work on a production line, but an opportunity arose to fill a position in the warehouse, and that is how my journey in this department began. Since then, I have grown professionally and eventually taken on the role of Warehouse Shift Supervisor.

What are the main responsibilities of a Warehouse Shift Supervisor in a company like A.D. Tubi?

The main responsibility is definitely organising work and coordinating people, making sure that all activities are carried out correctly and on schedule. Another key aspect is checking incoming raw materials, which will later be used on the production lines, and managing the materials needed to ensure production runs without interruptions. All of this requires constant attention to organisation, safety and efficiency.

What does a typical working day look like for you, and which activities require the most attention?

The day begins by assigning tasks to colleagues and reviewing the handover from the previous shift. We then focus on supplying the production lines, preparing crates and making sure all the materials needed for the day’s operations are ready.

Among the activities that require the greatest attention are receiving raw materials and correctly entering the identification codes into the system. These codes will be associated with the tubes we produce, so accuracy at this stage is essential to ensure material traceability.

Another particularly delicate aspect involves loading and unloading operations, especially when handling bundles of tubes or materials that can exceed 20 metres in length. In these situations, safety and attention must always come first.

The warehouse is a key link between production and shipping. How important is coordination with other departments?

It is essential. The warehouse works closely with Production and plays an important role in ensuring the continuity of the company’s operations. Effective communication, both within our department and with other teams, helps prevent problems, avoid delays and manage daily requirements more efficiently. It is something we strive to improve every day, because we know how much each person’s work affects that of others.

Meeting deadlines is essential in your role. How do you manage priorities and unexpected situations?

The first thing I try to do is stay calm. When an unexpected issue arises, I discuss the situation with my colleagues so that we can assess it and find the best solution together. I believe that every problem can be addressed and solved. The important thing is not to rush, but to think clearly and act as effectively as possible.

What are the details that really make a difference in your work?

I would sum them up in three words: accuracy, attention and organisation. These are three essential elements that should never be missing from our work. Being precise, paying attention to what you do and keeping the workplace tidy allow us to work more efficiently, prevent mistakes and operate in safer conditions.

Supervising a shift also means managing people. In your opinion, what is the secret to building a successful team?

Over the years, I have learned that respect, trust and collaboration are the foundations of a successful team. I believe it is essential to listen to colleagues, lead by example and create an environment where everyone feels part of the same group. When people work together towards shared goals, even the most difficult challenges become easier to overcome.

What is the most important skill you have developed over the years?

Over time, I have developed several skills, starting with using computers and the company’s management software, which are now essential tools in our daily work. However, the most significant growth has definitely come from learning how to manage people. Coordinating a team has also helped me grow personally, teaching me how to handle unexpected situations, make quick decisions and always keep our objectives in mind.

How has warehouse work changed over the years, and what are the main challenges today?

In our department, the main activities have not changed dramatically, but we are working to evolve and improve our logistics organisation. Today, one of the biggest challenges is maintaining efficiency and service quality in a market that demands increasingly fast response times.

I believe the real challenge is being open to change rather than holding on to established working methods that may no longer be the most effective. Continuous improvement also means being willing to question our own habits and ways of working.

What advice would you give to someone starting a career in warehouse operations today?

First of all, I would say: be eager to learn, pay attention to detail and always follow safety rules. It is also important to listen to more experienced colleagues, because there is so much you can learn on the job.

I believe that with commitment, dedication and a willingness to take on new challenges, there are many opportunities to grow. My own journey is an example of this: I started as an apprentice, and today I am a Shift Supervisor.

What are you most proud of in your work?

I am proud of having grown professionally to the point where I now coordinate warehouse operations, tackling daily challenges and contributing to the smooth running of the company.

But my greatest satisfaction comes from knowing that none of this would be possible without my team. Without the collaboration, commitment and support of my colleagues, I would not be able to achieve the same results. And it is precisely this team spirit that I value most about my work.